Privacy Policy
Effective Date: [Date published]
Fundnancial Corporation (“Fundnancial,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information through fundnancial.com, our website forms, and related communications and services.
1. Information We Collect
Depending on how you interact with us, we may collect:
- Contact information: Your name, email address, telephone number, mailing address, and preferred communication method.
- Inquiry information: Information about your mortgage needs, property, intended transaction, and questions or requests.
- Application information: When you apply through our designated application systems, information such as your date of birth, Social Security number, employment, income, assets, debts, credit history, and supporting documents.
- Communication information: Messages, appointment details, communication preferences, and records of consent or opt-out requests. Where used, calls may be recorded or transcribed with notice and consent as required by law.
- Website information: IP address, browser and device information, pages visited, referring pages, and interactions with our website, collected through cookies and similar technologies.
We may also receive information from lenders, credit reporting agencies, employers, referral partners, and other parties involved in your requested services, as authorized or permitted by law.
Please submit sensitive financial information only through our designated secure application or document submission systems. Do not include Social Security numbers, bank account numbers, or financial documents in general contact forms or ordinary text messages.
2. How We Use Information
We use information to:
- Respond to inquiries and schedule appointments.
- Evaluate mortgage needs and assist with financing requests.
- Process applications and coordinate with lenders and transaction service providers.
- Send requested information, application updates, reminders, and service communications.
- Send marketing communications when permitted by law and consistent with your preferences and consent.
- Operate, maintain, secure, and improve our website and services.
- Measure website activity and advertising performance.
- Maintain records, prevent fraud, and comply with legal and regulatory obligations.
3. How We Share Information
We may disclose information, as authorized or permitted by law, to:
Lenders and transaction providers. Lenders, credit reporting agencies, processors, appraisers, title and settlement companies, and other providers involved in evaluating or completing your financing request.
Service providers. Companies that support our website, hosting, customer relationship management, application systems, document storage, communications, scheduling, analytics, and security. These providers receive information for the services they perform for us, subject to applicable contractual and legal restrictions.
Authorized parties. People or organizations you authorize us to communicate with, including your real estate agent or other transaction representatives. Sharing is limited to the applicable authorization or other lawful basis.
Legal and regulatory recipients. Regulators, government agencies, courts, and other parties when disclosure is required or permitted by law, necessary to address fraud or security concerns, or needed to protect legal rights.
Business successors. Parties involved in a merger, acquisition, reorganization, or transfer of our business, subject to applicable confidentiality obligations and privacy requirements.
Any disclosure of nonpublic personal financial information is subject to applicable financial privacy laws and our financial privacy notice. This website policy does not independently authorize disclosure that those laws restrict.
4. Cookies, Analytics, and Advertising
Our website may use cookies, pixels, and similar technologies to support website functions, remember preferences, understand visitor activity, and measure advertising results.
Where enabled and legally permitted, advertising platforms may receive identifiers and website interaction information to help measure campaigns or display relevant advertising. Where we use customer audience matching, we may provide limited contact identifiers to an advertising platform for matching, subject to applicable notices, permissions, and legal requirements. Hashing identifiers does not necessarily make the information anonymous.
We do not use mortgage application documents, Social Security numbers, credit reports, bank account numbers, or detailed financial information for advertising audience matching.
You can manage cookies through your browser and, where available, our website’s privacy controls. Blocking cookies may affect some website features. Where applicable law requires consent or an opt-out mechanism for advertising technologies, those requirements apply.
5. Text Messages and Mobile Information
If you separately opt in, Fundnancial may send text messages concerning inquiries, appointments, mortgage services, application updates, and, depending on your selected consent, promotional information.
Mobile information will not be shared with third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with third parties, except providers that help deliver or support our messaging services and disclosures required by law.
Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. You may also contact us using the information below. We honor other reasonable revocation requests as required by law.
Consent to receive marketing texts or automated marketing calls is not a condition of purchasing goods or services or obtaining mortgage assistance. Providing a telephone number alone does not constitute consent to automated marketing communications.
6. Your Choices and Privacy Requests
You may:
- Unsubscribe from marketing emails using the unsubscribe link.
- Opt out of text messages by replying STOP.
- Request that we stop marketing calls.
- Request access to or correction of information we maintain about you.
- Request deletion or exercise other privacy rights available under applicable law.
- Exercise applicable information-sharing choices described in our financial privacy notice.
We may need to verify your identity before fulfilling a request. Certain information must be retained for legal, regulatory, fraud prevention, or transaction purposes. Available rights and exceptions depend on the law applicable to you and the information involved.
Opting out of marketing emails does not necessarily stop required notices or nonmarketing communications about an active transaction.
7. Information Security and Retention
We maintain administrative, technical, and physical safeguards designed to protect personal information. No electronic transmission or storage system can be guaranteed completely secure.
We retain information for as long as reasonably necessary to provide services, maintain appropriate business records, resolve disputes, and satisfy legal and regulatory obligations. Retention periods vary by the type of information and applicable requirements.
8. Third-Party Websites and Services
Our website may link to or embed third-party application portals, scheduling tools, videos, and other services. Those providers may collect information under their own privacy policies. Please review their policies before submitting information.
9. Children’s Privacy
Our website and services are intended for adults and are not directed to children under 18. We do not knowingly collect personal information from children under 18 through our website. Contact us if you believe a child has provided information so we can review and address it.
10. Financial Privacy Notices
If you apply for or obtain financial services through Fundnancial, we provide financial privacy notices as required by applicable law. Those notices explain how we handle nonpublic personal financial information and any applicable rights to limit sharing.
If this website policy conflicts with a required financial privacy notice concerning that information, the applicable financial privacy notice and governing law control.
11. Changes to This Policy
We may update this Privacy Policy to reflect changes in our services, practices, or legal requirements. Updates will appear on this page with a revised effective date. We will provide additional notice or obtain consent when required by law.
12. Contact Us
Fundnancial Corporation
Website: https://fundnancial.com
Email: [Privacy contact email]
Telephone: [Business telephone number]
Mailing Address: [Business mailing address]
Please identify your request as a “Privacy Request” and avoid including sensitive financial information in your initial message.